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Operation Staff
Introduction
Getting Started
General Information
Dashboard
Manage Applications
Manage Accommodations
Manage Grievance
Manage Profile Requests
Manage Training Programs
Manage State Client
Manage Employer
Manage Candidates
Manage Registration
Registration Renewal
Reciprocity Request
Customize Reciprocity Request HeaderApprove or Reject the Reciprocity Request Application
Duplicate Registration
Support Tickets
Certified By Test
Manage Reinstatement
Reports
Excused Absence
Uploaded Answer Sheet
Manage Booklet Inventory
Manage Misconduct
Payment Refund
State Client

Approve or Reject the Reciprocity Request Application

  1. Click Reciprocity Request from the left menu. 
    Note: The application displays the Reciprocity Request page. 

     
  2. Click the View icon. 
    Note: The application displays the View Details page. 

     
  3. View the following Candidate details:
    • Full Name
    • Security Number
    • Candidate ID
    • Address
    • Email
    • Contact Number
  4. View the following Registration Details.
    • Registration Name
    • Registration Number
    • Issue Date
    • Expiry Date
    • Status
    • Action
  5. View the Reciprocity Application of the applied Candidate.
  6. View Reciprocity Request Process.  
    Note: In the Reciprocity Request process section, you can see whether the application has been submitted, drafted, or pending, along with relevant dates.
  7. Click Download Application. 
    Note: The application displays the Print page. 

     
  8. Click Print to print a hard copy of the application.
  9. Click Add/View Notes. 
    Note: The application displays a Notes (Internal Only) popup. 

     
  10. Click Add New. 

     
  11. Enter the Description.
  12. Click Upload to upload the Supporting Documents.
  13. Click Save. 
    Note: Once a note is saved, internal users can view the notes.
  14. Click Add Change Request. 
    Note: The application displays a Change Request (Viewable by Candidate) popup. 

     
  15. Click Add New. 

     
  16. Enter the Description.
  17. Click Save. 
    Note: Once the Change Request is saved, Candidates can view the comments.
  18. Click Approve to approve the application.
  19. Click Reject to reject the application.

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